Technical service and emergencies

Making an effort to keep the peace of mind of his customers, GROUPE ROGER FAGUY insures service calls are never transferred to a voice mail or an outsourced call center. Our team is available 7 days a week, 24 hours a day. Our customers can call our emergency number any time of day and will immediately be in contact with one of our team members.

Advanced technology also allows us to better serve our clients. We have installed GPS devices in all of our service trucks. In case of emergency, we can immediately locate the closest technician. Our technicians are equally equipped with laptops allowing them to pin point a precise diagnosis for each installation.